Home Security Center

Security at every layer

Your money is protected by the same encryption used by governments, layered with human verification on the actions that matter most.

Protection

Six layers, one goal: your money stays yours

256-bit Encryption

Every session is protected with bank-grade SSL/TLS encryption — the same standard used by governments.

Multi-Factor Authentication

Sign-in requires more than a password — verify by email, SMS or authenticator app.

Account PIN

Sensitive actions require your account PIN. Four wrong attempts and the account locks automatically.

Transfer Authorization Codes

External transfers need one-time authorization codes issued to you — a second proof it's really you.

Card Controls

Freeze instantly, and switch online, ATM, contactless and international channels on or off any time.

Session Monitoring

Active sessions are tracked and expire automatically — see and revoke access from anywhere.

Verification

How every transfer is verified

Money never moves on a password alone. Here's what stands between a request and your funds.

1

Review

You confirm the recipient, amount and fee before anything happens.

2

Authorization codes

External transfers ask for your one-time codes (e.g. COT / AML / TAX).

3

Account PIN

PIN-protected accounts require your 4-digit PIN to proceed.

Complete

Only then does the transfer execute — with a receipt for your records.

Your Role

Stay safe with five habits

  • Never share codes or PINs. Reserve Credit Union staff will never ask for your password, PIN or authorization codes.

  • Enable multi-factor authentication on your account from Settings.

  • Check the sender. Real messages from us come only from official Reserve Credit Union channels.

  • Freeze fast. If a card is misplaced, freeze it instantly — unfreeze when found.

  • Review sessions regularly and sign out devices you don't recognize.

See something suspicious?

If you notice an unrecognized transaction, a suspicious message, or anything that doesn't look right — contact us immediately. The sooner we know, the faster we can protect your account.

+1 (000) 000‑0000 — 24/7 fraud line
contact@reservecreditunion.com
Report Suspicious Activity
FAQ

Security questions, answered

What happens if I enter the wrong PIN?

After four incorrect attempts the account is suspended automatically — a deliberate brake against guessing. Support can verify you and restore access.

How do I know a message is really from {app_name}?

We never ask for passwords, PINs or codes by message. When in doubt, don't click — open your dashboard directly or call the number on your card.

Is my data sold to third parties?

No. Your personal and financial data is used to run your account and is never sold. See our Privacy Policy for details.

Security you never have to think about

It's built into every account, every card and every transfer — from day one.