Home Privacy Policy
How Reserve Credit Union collects, uses, protects and shares your personal information.
Last updated: August 1, 2026
We collect information you give us directly (identity details, contact information, account applications), information generated by your use of the service (transactions, card activity, device and log data), and information required to verify your identity and meet regulatory obligations.
Your information is used to operate and secure your accounts, process transactions, prevent fraud, comply with law, and improve our products. We do not use your data for third-party advertising.
Data is encrypted in transit and at rest, access is restricted on a need-to-know basis, and every sensitive action is verified with MFA, PIN or authorization codes as described in our Security Center.
We keep personal data for as long as your account is active and for the period required by financial regulation afterwards, after which it is securely deleted.
You may access, correct or export your data, and request deletion where the law permits. Contact our privacy team any time — we respond within 30 days.
Privacy questions or requests: contact our team or write to contact@reservecreditunion.com.